Get help with BondReply

The fastest way to reach us is by email at support@bondreply.com.

How we can help

• sign-in or account access;
• billing and subscription questions;
• bugs, crashes, or service issues;
• privacy and deletion requests; and
• product questions about BondReply.

How to delete your BondReply account

This applies to BondReply on bondreply.com and the BondReply Android app, both operated by PolicyReach Technologies.

1. If you have BondReply Premium, cancel the subscription first in Google Play (Google Play > Profile > Payments & subscriptions > Subscriptions). Deleting your account does not cancel it.
2. Email support@bondreply.com from the email address linked to your BondReply account, with the subject "Delete my BondReply account".
3. We may reply to confirm the request is from you, then delete the account and confirm by email.

When your account is deleted, we remove your profile (name, email address, profile photo), saved conversations, Recents, Favorites, saved replies, and usage counts. Records we must keep for billing, tax, fraud prevention, security, or legal reasons are kept only as long as needed. See the Privacy Policy for details.

Subscription help

If you think your BondReply Premium access is incorrect, contact support@bondreply.com.